BEST CUSTOMER SERVICE EVER!!! Let me start off by saying that I’m a new customer of Auto Fitness as of this week, and as a result of how they handled a problematic situation, I will gladly remain a loyal customer. The back story here is I recently conducted a search of auto mechanics as I needed to get a new condenser for my truck as my a/c went out right in the hottest part of the summer. 🙄. I called around to a few different shops to get pricing information as this isn’t a cheap repair. I landed on Auto Fitness because they have incredible reviews and their pricing was competitive. I dropped my truck off at 8:30am and to my surprise, it was finished by lunch time. They initially explained over the phone that it would likely take the full day. This was the first moment that they exceeded my expectations. About 30 minutes after arriving back at home I noticed that fluid was leaking beneath my truck onto my driveway. I immediately called Auto Fitness and spoke with Garrett. Here’s where the rest of my story resulted in my tag line above of, “Best Customer Service Ever,” as Garrett proactively took the following action. 1) He immediately sent BJ, one of their technicians to my house, who was a pleasure to work with. He quickly diagnosed the issue as a faulty part and he said they would send a tow truck at their expense. 2) Garrett called me moments later to offer a sincere apology and to let me know what time I should be expecting the tow truck to arrive. 3) He then said that he would have a cleaning company come to my house to pressure wash my driveway as a result of the transmission fluid leaking from my truck. Keep in mind that I didn’t request this as this was all Garrett’s idea. 4) Garrett called me yesterday when my truck was fixed. Unfortunately, due to a work conflict I was unable to pick it up right away, so he had my truck delivered to me. In conclusion, problems arise in life and how we react to those issues, says everything about character and integrity. I highly endorse Garrett and his amazing team as they went above and beyond to resolve my issue!!! Thank you Auto Fitness! 🙏