5

Excellent service fast and affordable. I am a long time customer.

5

I called NAPA Auto Fitness to perform a pre-purchase inspection on a used vehicle. I am out-of-state, based in NYC, and did not want to travel all the way to GA to see and possibly purchase a vehicle without making sure it was mechanically sound. Garret and Paul said they could take care of this right away for me and the next morning the car was at their shop and I was on the phone with Garret going through the car virtually. He sent me at least 20 new photos, revealing areas of damage on the vehicle that had been concealed in the dealer’s advertisement. We also Face-timed, so he could point out to me aspects of the inspection that he thought I should see and so we could meet face-to-face. Garret also took the vehicle for a test-drive, something which I could not do sitting in NYC, and given his experience he noticed things that I probably would not have noticed even if I had taken it for a test drive myself. I was so impressed not only with Garrets Auto knowledge, but also his professionalism, honesty, and thoroughness. Perhaps it is just me being a New Yorker, but both Garret and Paul were soooo friendly and extremely patient with all of my questions! If I do purchase the vehicle, I will definitely be bringing it to NAPA Auto for the minor issues that Garret identified. I would not hesitate to go back to NAPA Auto for any car needs and if you are out-of-state like me I highly recommend as these are trust-worthy folks!

5

If you want a place to take your car when you aren't a car person, where you are treated with respect, where you feel safe, where they give you accurate cost and time estimates, and where someone always answers the phone---this is the place for you. I have made a career providing customer service, and I know what good customer service looks like....you will find great customer service here. Thanks to Garrett and his whole team.

5

5 stars all the way. I needed to get my Air Conditioning looked at as the weather is warming up. Paul got my car in the shop and diagnosed quickly and they communicated the findings with me. Very reasonable cost, also got oil changed and they even found a nail in my tire and got that patched up! Thumbs up guys! Garrett and Paul do a great job!

5

Almost want to state how lousy and unprofessional Garrett and technicians were, so they won't be busy when I need them but actually they are courteous, knowledgeable and work hard to please by being fair with pricing and doing it right the first time

5

I am from Raleigh and was having a car inspected before I came to buy it. The team at Napa, especially Garrett, were simply amazing! So accommodating and helpful even on a small ticket item for them. I have never had such professional and professional experience in my many years of dealing with automotive places. None have treated me better! My Porsche, Mercedes and BMW experiences were not up to the level I received from Napa Auto Fitness! Highly recommend this place and the leaders who own and run it. Just amazing!

5

I have been going to Auto Fitness for the last 4 years. I have been very satisfied and will continue using Auto Fitness to care for my car. They are very professional, honest, reasonable and kind.

5

Very kind and efficient. I have dealt with this company for about 5 years, I appreciate their honesty and explanation of what needs to be done and doesn’t . Trustworthy business.

5

Absolutely the best place to take your vehicle!!! Very affordable and they are honest!! They do not try to hassel with you!! They know there business better than a dealership!!! Paul and Garrett are very pleasant to talk to and they explain everything in detail!!!! Love Napa Auto Fitness!!!!

5

I give my experience with Auto Fitness a 10 out of 10! The staff is professional, courteous and very knowledgeable. Up to this point I’ve only had my car serviced at the Lexus dealership and must say that this experience was as good or better than the “concierge” service at the dealership. I would highly recommend Auto Fitness!

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