I had an exceptionally pleasant experience with NAPA Auto Fitness automotive. I reached out to them at opening on a Monday morning desperate to have my brakes checked. Not only was the gentleman on the phone extremely pleasant, but when I arrived he recognized me by name explained the process involved in diagnosing the issue then work me in to have it fixed while I waited. I travel all day long for work and have to have my vehicle, they were beyond accommodating to get me out of there as quickly as they could so I could start my day.
Thanks for the review, Staci! Customer service is at the forefront of everything that we do. We understand that without our customers, we're nothing. We treat everyone's vehicle the way we would want to our vehicle's to be treated because that's how we build trust. We look forward to working with you again in the future!
- Auto Fitness