1

We dropped off a car for a timing belt change and picked up a car that needs a new transmission. Needless to say it's still in their lot. When we discussed it with the service writer, we were told that he "told us it was shifting funny." We knew there were issues with it shifting a little hard, but when we drove it off the lot it wasn't shifting at all. My husband has driven the car everyday this week and drove it in to the shop this morning with NO TRANSMISSION ISSUES AT ALL. I don't understand how it can go from fine to essentially not running at all in less than 12 hours in their care. Additionally, the car has a slow oil leak and had a spot on oil level on Saturday, but was mysteriously up a quart this afternoon. Finally, they also tried to sell us all kinds of stuff that the car didn't need. He spoke to me, a woman, on the phone and thought he could con me in to spending a huge amount of money on the car. Unfortunately for him, my husband who's a mechanic at Chevy, picked up the car. He had inspected the car last Saturday to make sure everything was ok and in a surprising turn of events - the ticket with recommended service DID NOT mention the transmission. Hmmm.... Update 6/20: Today I spoke with our service writer to see where we can go from here. He was condescending and decided that he needed to explain to me what transmission fluid did. When we revisited the fact that I priced a transmission drain and fill and I once again noted that it was routine maintenance he claimed that it wasn't. So apparently Honda and every other car manufacturer doesn't know what they're talking about. Also when my husband went to get the car with a to truck because we can't risk driving it, Alan, our service writer, had added a line to the technician's notes from Friday. The new line that was in darker ink was supposedly added on Friday, but wasn't there when my husband saw the paperwork and by the time we got there our tech was gone for the day and supposedly hasn't been in since. The whole thing feels sketchy and Alan doesn't appear to have much knowledge of cars. He also doesn't return phone calls because he's a very busy man (at least that's what he told me when I mentioned he never returned my calls). I've taken my complaints to NAPA and they can't help because it's individually owned and operated. And on that note, it's actually owned by the guy who owns the used car dealership next door. We never take our cars to shops attached to used car dealerships because they don't always operate honestly. Had I known it was attached to Auto Gallery we would've used a different shop. I highly recommend staying away from them and would give them zero stars if that were possible.

5

These guys always take the best of car to our vehicles.

4

The guys there was very helpful, took my vintage nova in for oil change. They diden t have on hand a 1977 oil filter, however within an hour the proper oil filter had arrived and I was back on the road. Thank you guys.

5

They took great care of me and my car. I'll be a return customer!

5

Very quick service for the oil change I got a few days ago!

5

Super fast and grate people

5

Auto Fitness is the real deal! I was test driving a late model used car in Gainesville GA and needed a mechanic to conduct a full inspection before buying it. I was far from home and didn't know the area, but Auto Fitness had great reviews so I stopped there luckily! Vito was honest, friendly and funny, understood the importance of an honest, thorough inspection, and knew I was short on time. Vito worked with the mechanic to save time and I got the BEST pre-sale inspection! They pulled off all of the tires and invited me back to walk me through everything, which allowed me to make an educated decision on purchasing the used car. I live 1.5 hours away from Gainesville, but I will make the trip to Auto Fitness. They are that good!!!

5

Being new to the area, I've only been to Auto Fitness twice, however both times I was very impressed. The first visit was unfortunately due to the motor locking up (valuable lesson learned) and while we didn't have any work done, the mechanic noticed some other issues that could have become very dangerous later down the road (had the motor not locked up) and took the time to show us. The second visit was due to a "Service Engine Soon" light. My vehicle was diagnosed and Terry took the time to thoroughly explain to me exactly what was wrong in a way that I think I actually understood. I felt like he had my best interest and was honest about the repair not being crucial, especially since I don't have to pass emissions in my county. While I may not have had to pay to have work done on my vehicle today, which was a big relief, I will most definitely return my business to Auto Fitness for our future car troubles.

5

I live in Atlanta and drive up to this place. When i lived in gainesville my family always went here. It is dependable and honest work. I highly recommend it!

5

I must say, anything you bring to these guys will be well within their realm of expertise, great work, great staff, and the General Manager Vito is very caring about you going home happy with a problem fixed. I recommend Auto fitness 100% for any of your car needs.

Auto Fitness is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto Fitness (678) 971-1701 if you have any issues in accessing any area of our website.