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5

We appreciate the 5 star review!

- Auto Fitness
5

I called NAPA Auto Fitness to perform a pre-purchase inspection on a used vehicle. I am out-of-state, based in NYC, and did not want to travel all the way to GA to see and possibly purchase a vehicle without making sure it was mechanically sound. Garret and Paul said they could take care of this right away for me and the next morning the car was at their shop and I was on the phone with Garret going through the car virtually. He sent me at least 20 new photos, revealing areas of damage on the vehicle that had been concealed in the dealer’s advertisement. We also Face-timed, so he could point out to me aspects of the inspection that he thought I should see and so we could meet face-to-face. Garret also took the vehicle for a test-drive, something which I could not do sitting in NYC, and given his experience he noticed things that I probably would not have noticed even if I had taken it for a test drive myself. I was so impressed not only with Garrets Auto knowledge, but also his professionalism, honesty, and thoroughness. Perhaps it is just me being a New Yorker, but both Garret and Paul were soooo friendly and extremely patient with all of my questions! If I do purchase the vehicle, I will definitely be bringing it to NAPA Auto for the minor issues that Garret identified. I would not hesitate to go back to NAPA Auto for any car needs and if you are out-of-state like me I highly recommend as these are trust-worthy folks!

5

Thank you Josiah!

- Auto Fitness
5

Great customer service. On time with an accurate estimate. Safe and courteous service. Garrett is the best!

Debbie, thank you for the 5 star review of our repair shop!

- Auto Fitness
5

If you want a place to take your car when you aren't a car person, where you are treated with respect, where you feel safe, where they give you accurate cost and time estimates, and where someone always answers the phone---this is the place for you. I have made a career providing customer service, and I know what good customer service looks like....you will find great customer service here. Thanks to Garrett and his whole team.

5

Absolutely the best place to go! I had my Mercedes serviced and then told my husband to take his Trans AM there!!!! Garrett was terriffic! and explained everything with both of our vehicles including pictures and excellent communication! I will recommend them to anyone and so glad I found them!!!!

Thank you Karen for the great 5 star review! Our team is always happy to help you and your husband with your auto repair needs!

- Auto Fitness
5

5 stars all the way. I needed to get my Air Conditioning looked at as the weather is warming up. Paul got my car in the shop and diagnosed quickly and they communicated the findings with me. Very reasonable cost, also got oil changed and they even found a nail in my tire and got that patched up! Thumbs up guys! Garrett and Paul do a great job!

5

Almost want to state how lousy and unprofessional Garrett and technicians were, so they won't be busy when I need them but actually they are courteous, knowledgeable and work hard to please by being fair with pricing and doing it right the first time

5

I can't say enough about these guys! They are straight forward, no games, honest people! As a woman you are always leery of bringing your car anywhere for repairs. I have been impressed every time I come in! They only recommend what is necessary and tell you/show you when they find things that are important to watch or repair. I have complete confidence in this shop and the awesome people there! I always feel confident in their repairs! Thank you so much! You guys are awesome!

Thank you for the great 5 star review, Jacque! You can always expect this same great level of honest service from us and we will always be happy to help you out. We appreciate the feedback!

- Auto Fitness
5

I am from Raleigh and was having a car inspected before I came to buy it. The team at Napa, especially Garrett, were simply amazing! So accommodating and helpful even on a small ticket item for them. I have never had such professional and professional experience in my many years of dealing with automotive places. None have treated me better! My Porsche, Mercedes and BMW experiences were not up to the level I received from Napa Auto Fitness! Highly recommend this place and the leaders who own and run it. Just amazing!

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